Travel insurance that's easy to claim on from anywhere in the world.

    Trusted by:

  • Trusted by:

Make your claim online 24/7

Having been on the road for long periods ourselves, we know that waiting until you get home to lodge a claim isn’t always ideal. World Nomads gives you the freedom to claim from wherever you are and whenever you like, so you can keep travelling.

Be prepared when you claim.

  • Injury or illness? Call our assistance teams asap
  • Scan your receipts before your leave, just in case.
  • If an airline loses your gear, tell them straight away, fill in their paperwork and keep a copy.
  • Theft? Report it to the police as soon as possible.
  • See what refunds you can get first from your transport or accommodation providers.

How to make a claim in 5 easy steps

1. Sh!t happens

Don’t panic, if it’s an emergency get help and document everything. Keep your policy number and local phone number handy if you need to call Emergency Assistance.

2. Start a claim

Login to your member account or create a free account to start your claim online. Not a member? Contact our service team who will assist. Nomads tip: Take this time to reread your policy to check your coverage.

3. Who, what, when, how much

Answer the questions relevant to your claim and save your draft. Gather any documents you need to submit with your claim.

4. Upload & click send

Upload your documents, enter your bank details and click the declaration to finish the claim. Be on the lookout for an email confirmation.

5. Keep calm & travel on

The claims team will be in touch if they need more information; and will let you know their decision as quickly as possible. Need ideas while you wait? Plan your next adventure with World Nomads guidestraveler stories and podcasts

How do I make a claim on my travel insurance?

Learn more about how make a claim by watching this video.

Make a claim

Your top claims related questions answered

Christmas Illness.

I had been ill for several days with diarrhea and a bad cough. It was over Christmas so I wasn't able to get to the doctor. I was in La Paz. I visited the doctor and he gave me IV glucose to rehydrate me because of the diarrhea and he also gave me IV antibiotics for the cough and the diarrhea. Because of the cough (which was diagnosed as a bronchial infection) he kept me in hospital overnight. The doctor continued to treat me via IV and he then also gave me a nebuliser to loosen the cough. The next day I began to cough up phlegm. I stayed in the hospital for 2 nights in total.
British Nomad in Mexico.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Protect your trip from unexpected cancellation.

  • Explorer Plan: £5,000
  • Standard Plan: £3,000
Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Abroad Medical Expenses

Take the pain out of medical costs while traveling abroad.

  • Explorer Plan: £10 million
  • Standard Plan: £5 million
Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transport

Expenses included in Emergency Medical limits.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Cover your lost, stolen or damaged gear and tech.

  • Explorer Plan: £2,000
  • Standard Plan: £1,000
Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Medical Expenses
  • Baggage & Personal Belongings
  • Cancellation
  • Trip Curtailment
  • Personal Accident
  • Loss of Passport or travel documents
  • Personal Liability
  • Legal Expenses (Personal Liability)
This is a general summary for United Kingdom residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.
Pre-existing medical conditions

World Nomads policies cannot cover claims due to Pre-Existing Medical Conditions (PEMC), regardless of whether the condition is serious or not (this includes if you're on separate or joint policies). You can still purchase a World Nomads policy, but the PEMC exclusion is not removable. 

For travel insurance providers that offer cover on PEMC, visit the Money and Pensions Service (MaPS) Money Helper website, or call 0800 138 7777. BIBA's (The British Insurance Brokers' Association) Find Insurance Service offers information on serious PEMCs and travel insurance providers that may cover these conditions. You can also contact them on 0370 950 1790.

24/7 emergency assistance

If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, we’re here 24/7 to help you in any emergency.

Are you in need of emergency assistance right now?

For policies purchased on or after 1 September 2021:
+44 (0) 2030931750 (Call via an operator reverse charges. Not toll free.)

For policies purchased before 1 September 2021:
Phone: +353 21 237 8005 (Call via an operator reverse charges. Not toll free.)
Phone: +61 2 8263 0470 (Call via an operator reverse charges. Not toll free.)

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

FAQ

Here are our most frequently asked questions. You can also find the answers to other questions in our Help Center or you can ask the customer service team.

  • What can I claim for?
    To give you an idea, some of the things can claim for are: overseas medical expenses, medical evacuation, cancellation costs, emergency dental treatment, luggage and personal effects.