Home
Usa
Help
Insurance
Emergency Claims
Contact Claims Team

How to contact the World Nomads claims team

Your claim will be managed by our claims administrator, Trip Mate. If you have a question about your claim, please contact us:

Phone:1-844-207-1930

Email: wnclaims@tripmate.com

World Nomads Claims
Trip Mate Claims Service Team
P.O. Box 527
Hazelwood, MO 63042
USA

Last updated: Feb 06, 2023 11:21 PM

Search help center

How does World Nomads trip delay insurance coverage work?
Does travel insurance provide coverage for civil unrest?
Can the Emergency Assistance Team Speak My Language?
What should I do if I'm having trouble submitting a claim?

We can help you...

Make a claim

Get emergency assistance

Can't find the answer you are looking for?

All contact details
Emergency Assistance Contact
Claims contact

Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location
Prescribed medication (if any)

Contact us

Phone

Policies purchased on or after 1 January 2020:

Collect outside the US:
+1 954-334-8143

Toll-free in the US and Canada:
+1 877-289-0968

Email

For policies purchased on or after 1 January 2020:

ops@gga-usa.com

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

Contact us

Phone

Within the USA & Canada toll free:
1-844-207-1930

From anywhere in the world, direct / collect:
+1-816-905-3963

Email

wnclaims@tripmate.com

By providing your country of residence, we can display information relevant to you

Your country of residence is the country where you:

Are a citizen or a legal resident
Have access to long term medical care through a national health insurance scheme and/or private health insurance (not including reciprocal health agreements)
Will be repatriated to for ongoing medical care if you’re unable to continue your trip
Have unrestricted, unconditional right of entry
Have a residential address

Search for your country of residence:

Set residence

Not ready to provide your country of residence? View general information

Please select your country of residence

World Nomads
Travel insurance
Get a quote
Travel alerts
Footprints donations
Responsible travel
Travel guides
Creative scholarships
Storytelling tips
Travel podcasts

About us
Who we are
Meet the team
Travel Manifesto
Media Center
Partner Program
Job openings
Be a contributor
Site map
Terms of use
Privacy

Need help?
Help & emergencies
Make a claim
Help center
Contact us
Modern Slavery Statement

Already a member? Sign In

Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

WorldNomads.com Pty Limited (ABN 62 127 485 198 AR 343027, NZBN 9429050505364) at Governor Macquarie Tower, Level 18, 1 Farrer Place, Sydney, NSW, 2000, Australia is an Authorised Representative of nib Travel Services (Australia) Pty Ltd (ABN 81 115 932 173 AFSL 308461, NZBN 9429050505340), and is underwritten in Australia and New Zealand by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, NZBN 9429041356500. nib Travel Services Europe Limited trading as nib Travel Services and World Nomads is regulated by the Central Bank of Ireland. nib Travel Services Europe Limited (CN 601851), at City Quarter, Lapps Quay, Cork, Ireland, operates in Europe. nib Travel Services Europe (UK Branch) is authorised and regulated by the Financial Conduct Authority. nib Travel Services Europe (UK Branch), Co/Est. No: FC039523/BR024629, registered at Birchin Court, 20 Birchin Lane, London EC3V 9DU, United Kingdom, operates in the UK and in the UK is underwritten by Inter Partner Assistance S.A. UK Branch; in Europe nib Travel Services Europe Limited is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK Branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group. WorldNomads.com Pty Limited markets and promotes travel insurance products of nib Travel Services Limited (License No.1446874), at PO Box 1051, Grand Cayman KY1-1102, Cayman Islands. World Nomads Inc.(1585422), at 2201 Broadway, Suite 300, Oakland, CA 94612, USA, plans are administered by Trip Mate, a Generali Global Assistance & Insurance Services brand, at P.O. Box 527, Hazelwood, MO 63042, USA, with 24-hour and Assistance Services provided by Generali Global Assistance and plans underwritten by Nationwide Mutual Insurance Company and affiliated companies, Columbus, OH. World Nomads (Canada) Ltd (BC: 0700178; Business No: 001 85379 7942 RC0001) is a licensed agent sponsored by AIG Insurance Company of Canada at 120 Bremner Boulevard, Suite 2200, Toronto, Ontario, M5J 0A8, Canada. World Experiences Seguros De Viagem Brasil Ltda (CNPJ: 21.346.969/0001-99) at Rua Padre João Manuel, 755, 16º andar, São Paulo – SP, Brazil is an Authorized Partner (Representante) of Chubb Seguros Brasil S.A. (CNPJ: 03.502.099/0001-18) at Av. Nações Unidas, nº 8.501, 27º andar -, Edifício Eldorado Business Tower, Pinheiros through the SUSEP Process 15414.900439/2015-34. All World Nomads entities listed above, including nib Travel Services Europe Limited, nib Travel Services Limited and nib Travel Services (Australia) Pty Ltd, are subsidiaries of nib holdings limited (ABN 51 125 633 856).

How to contact the World Nomads claims team

Related Articles

We can help you...

Make a claim

Get emergency assistance

Can't find the answer you are looking for?

Contact our Emergency Assistance Team

Contact us

Contact our Claims Team

Contact us