It's easy to contact our claims team after you've submitted your claim online.
As we've recently changed our insurer, please select the date you bought your policy:
Policies purchased on or after 1 September 2021
Claims ServicesMonday - Friday 9:00am - 5:00pm (IST)
Phone: +353 (0) 90 640 6460
Web: https://www.worldnomads.com/Member/
For policies purchased before 1 September 2021:
If you have a question about your claim, please contact the Claims Service team during Cork, Ireland business hours (Mon – Fri 09.00 to 17.00 GMT/GMT+1):
Phone: 1800 903 008 (Eire free call)Phone: +353 21 237 8001 (from overseas)
Email: claimsIRL@worldnomads.com
PO Box 912
South Cork DSU
Cork, Ireland
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Contact our Emergency Assistance Team
For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 1 September 2021:
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For policies purchased on or after 1 November 2018:
For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
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For policies purchased on or after 1 November 2018:
For policies purchased on or after 1 September 2021:
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For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018:
For policies purchased on or after 1 September 2021:
https://worldnomads.claims.axa.travel/
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For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018: