Home
Uk
Help
Insurance
Emergency Claims
Contact Claims Team

How to Contact World Nomads Claims Team: Easy Steps

It's easy to contact our claims team after you've submitted your claim online.

Please select the date you bought your policy:

Policies purchased on or after 1 September 2021
Policies purchased before 1 September 2021 (GMT)

Policies purchased on or after 1 September 2021

Claims Services
Monday - Friday 9:00am - 5:00pm (BST/UTC)
Phone: +44 (0) 20 3093 1750
Website: https://www.worldnomads.com/Member/

For policies purchased before 1 September 2021:

If you have a question about your claim, please contact the Claims Service team during Cork, Ireland business hours (Mon – Fri 09.00 to 17.00 GMT):

Phone: 0800 260 5081 (free call in the United Kingdom)
Phone: +353 21 237 8000 or +353 21 237 8002 (from overseas)
Email: claimsGBR@worldnomads.com

PO Box 912
South Cork DSU
Cork, Ireland

Last updated: Sep 15, 2023 09:05 AM

Search help center

Language Support for World Nomads Travel Insurance
Contact World Nomads for Product, Service or Claims Complaints
How to Make a Claim: Step-by-Step Guide | World Nomads
Travel Insurance: Who do I call for emergency help?

We can help you...

Make a claim

Get emergency assistance

Can't find the answer you are looking for?

All contact details
Emergency Assistance Contact
Claims contact

Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.

Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location
Prescribed medication (if any)

Contact us

Phone

For policies purchased on or after 1 September 2021:

From anywhere in the world:
+44 (0) 2030931750

_________________

For policies purchased on or after 1 November 2018:

From anywhere in the world:
+353 21 237 8005

From anywhere in the world:
+61 2 8263 0470

Email

For policies purchased on or after 1 September 2021:

worldnomadsassist@axa-assistance.com

_________________

For policies purchased on or after 1 November 2018:

assist@worldnomads.com

Contact our Claims Team

We’re here to help if you have a question about your claim.

Contact us

Phone

For policies purchased on or after 1 September 2021:

From anywhere in the world, charges apply:
+44 (0) 2030931750

_________________

For policies purchased on or after 1 November 2018:

Freecall within UK:
0800 260 5081

From anywhere in the world, charges apply:
+353 21 237 8000

Email

For policies purchased on or after 1 September 2021:

https://worldnomads.uk.axa.travel/

_________________

For policies purchased on or after 1 November 2018:

claimsGBR@worldnomads.com

By providing your country of residence, we can display information relevant to you

Your country of residence is the country where you:

Are a citizen or a legal resident
Have access to long term medical care through a national health insurance scheme and/or private health insurance (not including reciprocal health agreements)
Will be repatriated to for ongoing medical care if you’re unable to continue your trip
Have unrestricted, unconditional right of entry
Have a residential address

Search for your country of residence:

Set residence

Not ready to provide your country of residence? View general information

Please select your country of residence

World Nomads
Travel insurance
Get a quote
Travel alerts
Footprints donations
Responsible travel
Travel guides
Creative scholarships
Storytelling tips
Travel podcasts

About us
Who we are
Meet the team
Travel Manifesto
Media Center
Partner Program
Job openings
Be a contributor
Site map
Terms of use
Privacy

Need help?
Help & emergencies
Make a claim
Help center
Contact us
Cancelling your policy
Modern Slavery Statement

Already a member? Sign In

Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

nib Travel Services Europe (UK Branch), Co/Est. No: FC039523/BR024629, is authorised and regulated by the Financial Conduct Authority; registered office: Birchin Court, 20 Birchin Lane, London EC3V 9DU, United Kingdom. nib Travel Services Europe (UK Branch) arrange, manage and administer this policy under a binding authority to act on behalf of the insurer, Inter Partner Assistance S.A. UK Branch. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK Branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group. You should carefully read the Policy Wording which contains all terms, conditions, limits and exclusions and the Insurance Product Information Document (IPID) to make sure this insurance is right for you.

How to Contact World Nomads Claims Team: Easy Steps

Policies purchased on or after 1 September 2021

For policies purchased before 1 September 2021:

Related Articles

We can help you...

Make a claim

Get emergency assistance

Can't find the answer you are looking for?

Contact our Emergency Assistance Team

Contact us

Contact our Claims Team

Contact us