No one wants to have a “my passport has been stolen” moment on their travels, but it can happen. Luckily, your World Nomads travel insurance plan provides coverage for the theft, damage to a passport or loss, provided you’ve taken reasonable care to safeguard your documents when travelling.
You can make a claim for the cost of a replacement document if your passport is stolen, lost by a common carrier, or accidentally damaged.
If you need to cancel or rearrange your trip due to your passport being stolen, lost or accidentally damaged you may be able to claim, up to policy limits, for:
Note: an AUD$100 excess is payable per event
Report the loss, theft or damage of your passport immediately or as soon as you can to:
Travel insurance isn’t designed to cover everything and there are some things we can’t cover, including, but not limited to:
Check out our What’s Covered guide for more information on stolen passports.
If you have any questions, please reach out – we’re happy to help. And when you’re ready, you can get a quote and buy online 24/7.
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the PDS for the full details on what’s not covered as well as the terms, conditions, limitation and exclusions. If you are unsure of anything, please contact us for assistance.
We’re here to help if you have a question about travel insurance. We’re available:
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.