Lombok, Indonesia - Earthquake - 5 August 2018

This information is for residents of Helpdesk Global only.

On 5th August, the island of Lombok experienced an earthquake of magnitude 6.9, which has sadly resulted in casualties on Lombok and Gili Islands, along with some damage to buildings in Bali.

If you’re in the area, you should be mindful of the risk of aftershocks in the coming days. Exercise caution, monitor local media, liaise with your travel company, hotel or guesthouse and follow the advice of the local authorities. Where possible keep your family and friends up to date with your situation.

If you are injured, then you should contact the emergency assistance team

If you are concerned about your coverage, please contact our customer service team using the numbers shown on this page. 


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Last Updated: Aug 10, 2018 10:50AM AEST