How to contact the World Nomads claims team

This information is for residents of Helpdesk Global only.

As our underwriter recently changed, please select from the below:

 

For policies purchased after 02 December 2018


As your policy may vary depending on your country of residence, please select from the below.

  1. For policy holders from the European Economic Area (EEA), (excluding Switzerland) 

  2. For policy holders from all other countries including Switzerland except the UK, Ireland, USA, Canada, Brazil, China, Philippines, Australia and New Zealand

 

For policy holders from the European Economic Area (EEA), (excluding Switzerland)

How to contact the World Nomads claims team

Your claim will be managed by your insurer nib Travel Services Europe Limited trading as nib Travel Services in Ireland for World Nomads. If you have a question about your claim, please contact the claims team during normal Ireland business hours 9am to 5pm: 
Phone: +353 21 237 8002 or +353 21 237 8006
Email: claimsEU@worldnomads.com
Fax: +353 21 237 3902

Travel Claims
Nomadic Insurance Benefits Limited
PO Box 912
South Cork DSU
Cork, Ireland

They also provide an internal customer complaints service if you’re unhappy with the product or any service provided.
 

Travel alert for policy holders from all  countries including Switzerland except the EEA, UK, Ireland, USA, Canada, Brazil, China, Philippines, Australia and New Zealand

How to contact the World Nomads claims team

Your claim will be managed by your insurer nib Travel Services Europe Limited trading as nib Travel Services in Ireland for World Nomads.  If you have a question about your claim, please contact the claims team during normal Ireland business hours 9am to 5pm:

Phone: +353 21 237 8002 or +353 21 237 8007
Email: claimsRTW@worldnomads.com
Fax: +353 21 237 3902

PO Box 912
South Cork DSU
Cork, Ireland
 
They also provide an internal customer complaints service if you're unhappy with the product or any service provided.

For policies purchased before 2 December 2018

Your claim will be managed by your insurer, Bupa Global Travel in Denmark for World Nomads. If you have a question about your claim, please contact the claims team during normal Danish business hours:
Phone: +45 70 20 70 48
Email: send the claims team a message
World Nomads Claims
Bupa Global Travel
8, Palaegade
DK-1261 Copenhagen K
Denmark

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Last Updated: Sep 27, 2019 10:32PM AEST