Travel Insurance: Who do I call for emergency help?
This information is for residents of Helpdesk Global only.
Emergency travel and medical assistance is available through our emergency assistance team 24 hours a day, 7 days a week.
As we’ve recently changed our insurer, please select the date you bought your policy for the correct emergency assistance team contact details:
Policies purchased on or after 2 December 2018 (GMT)
Policies purchased before 2 December 2018 (GMT)
For policies purchased on or after 2 December 2018, your World Nomads policy is backed by certain underwriters at Lloyd's:
For 24/7 Emergency Assistance contact:
Phone: +353 21 237 8008 or +353 21 237 8009 or +61 2 8263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
Call the Bupa Global Assistance team in Denmark. They're available 24 hours a day, 7 days a week:
Phone: +45 70 23 24 61
Calls are not toll free. You can claim your itemised call costs.
Text message: +45 42 41 30 00
(Include your policy number in the text message. No phone calls.)